Searched for: contributor%3A%22Santema%252C%255C+S.C.%255C+%255C%2528mentor%255C%2529%22
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Bronkhorst, Samuel (author)In the era of increasing global connectivity, Schiphol Airport aims to transform into a Multimodal Transport Hub (MTH) to meet the growing demand for seamless travel experiences. This shift from the traditional hub-and-spoke model to an MTH not only enhances passenger satisfaction but also positions Schiphol as a leader in the aviation industry...master thesis 2023
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Anwar-Hameed, Amir (author)Financial literacy is an essential component in design innovation projects, holding the potential to transform both the practice and education of design. The capacity to make effective financial decisions, encompassing knowledge, skills, and self-efficacy, is pivotal in the context of innovation (Warmath & Zimmerman, 2019). This capacity...master thesis 2023
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Stassen, Laura (author)De Rijke Noordzee (DRN) is a Dutch organization with a mission to enhance nature utilizing the opportunities which offshore wind farms offer. The organization is currently working on several nature enhancement projects in offshore wind farms in the Dutch part of the North Sea. However, DRN’s mission to enhance biodiversity does not stop at the...master thesis 2023
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Lumeij, Maryette (author)Reducing the impact of flying is a concern in the aviation industry, especially on the short haul flights. KL Cityhopper (KLC) noticed they create food waste onboard of their European flights because they have a one-fits-all catering solution. They are aware that all back-up food and beverage options brought into the air cause extra weight and...master thesis 2022
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Merchant, Zahra (author)Introduction<br/>An assignment for Royal Schiphol Group, the project aimed to create a future vision that aligns all stakeholders towards a shared ambition to transform towards a multi modal hub as well as identify user needs that could facilitate new strategic initiatives for Schiphol group as a MMH.<br/>In order to create the future vision a...master thesis 2022
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Vear, Hannah (author)Recently, Deloitte, Nibud and ING conducted a study on financial health in the Netherlands. As a next step, the involved parties have taken the initiative by creating the Financial Health Index (FHI), a tool to measure people’s financial health via fifteen questions. Deloitte is searching for new channels that they could use to stimulate the...master thesis 2022
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van Wingerden, Aliex (author)By 2029, a baggage handling capacity shortage at Amsterdam Airport Schiphol is expected due to the foreseen growth in the aviation industry. Research has shown that the current method of baggage handling already puts pressure on the baggage handling system and its stakeholders, resulting in critical peaks during the day, especially in the...master thesis 2022
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Arkesteijn, Laura (author)This thesis has the goal to improve the commercial wayfinding at Schiphol. Commercial wayfinding entails tertiary wayfinding activities, which are not related to the travel process (shopping, eating/drinking, relaxing), whereas functional wayfinding gives information about passenger activities related to the airport process. Individuals can find...master thesis 2021
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Toet, Aniek (author)The European Airline is a big company that focuses on efficiency, sustainability and customer experience. Its department DS strives to make the company smarter and more efficient. They create value by experimenting with technologies and methodologies, delivering products into people’s hands, and transforming the way of working. My project was...master thesis 2021
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Smith, K.L. (author)Due to globalisation and technological advancements, the world is becoming increasingly complex. Volatile, uncertain, complex and ambiguous (VUCA) environments have called for organisations to become more agile in order to survive and compete in such changing environments. Large organisations are at particular risk for becoming stagnant due to...master thesis 2020
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Veenstra, Alex (author)The research was performed in order to design a roadmap for transforming the departure hall, by researching the way KLM could improve the customer departure journey. Hall capacity needs to grow to accommodate for an expected increase in passenger numbers: for welcoming, waiting, check-in, and baggage processing. Design roadmapping methodology is...master thesis 2020
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- Bakker, Stijn (author) master thesis 2018
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den Hoedt, Joost (author)This thesis describes how contractors in the water construction industry can capture and store performance information to present in tenders for Best Value projects. It describes which performances are relevant to present in such tenders, how performance information can be captured during projects and how performance information can be stored...master thesis 2017
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Croockewit, A. (author)The start of the project is the question from Schiphol: What are the possibilities of wearable technologies at the operational departments of Schiphol?master thesis 2017
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- Briels, A.K.T. (author) master thesis 2016
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Boute, S.E.Z. (author)With the growing amount of passengers, airlines and airports in the aviation industry nowadays, airports are constantly trying to differentiate themselves in the market. To accomplish this differentiation, there is an increasing focus on the passenger experience. Amsterdam Airport Schiphol (AAS) currently experiences capacity problems that...master thesis 2016
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- de Jonge, T.A.T.M.A. (author) master thesis 2016
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Van der Kooij, L.A.L. (author)The mission statement of KLM claims it wants to become the most ‘customer-centric, innovative and efficient European network carrier’, emphasizing the importance of innovation in the corporates’ long-term strategy. Becoming truly innovative requires KLM to unlock all its innovation potential of their employees to secure that all internal...master thesis 2016
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Van der Jagt, S. (author)Wireless energy is found to be an enabler for IoT in smart homes. WiFi signals can be used as an energy source to power connected climate sensors. The smart climate product ecosystem is designed and a business model is created as part of an overall implementation startegy.master thesis 2016
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- De Jong, L.P.E. (author) master thesis 2016
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