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Many views on the experience economy start with the behavior of actors in society at large and try to understand and explain their dynamics. In other words, the focus is on the external, objective, physical world of experience. But since experiences are inherently personal and only exist in our own internal, subjective, mental universe it is interesting to start from the inside and see what cognitive science can tell us about the central role of experience and story. This article is therefore quite literally an inside story about the experience economy and the pervasiveness of story and text.

Technological advances in lighting lead towards the development of intelligent LED systems and require reconsidering the way we interactwith lighting systems. In this paper, we report on the workshop ‘User Interaction Techniques for Future Lighting System’ that was heldin conjunction with INTERACT 2011 in Lisbon, Portugal. It was organized to initiate a dialogue between HCI researchers in the lighting domain and establish a research community around this emerging topic,as few researchers systematically study this matter. The goal of the workshop was to formulate the key research challenges for user interaction with future lighting systems. This paper summarizes the workshop paper contributions and the results of a creative session heldduring the workshop. Moreover, we present an initial list of research challenges for this emerging field.

The Amigo project develops open, standardized, interoperable middleware and attractive user services for the networked home environment. Fifteen of Europe's leading companies and research organizations in mobile and home networking, software development, consumer electronics and domestic appliances have joined together in the Amigo project to develop an integrated interoperable home networking framework. Amigo is an IST-funded IP project. This report is the final report providing an overview of the project results and achievements.

An awareness system was designed to provide peace of mind and a sense of connectedness to adults who care for an elderly parent living alone. The iterative design of the Aurama awareness system showed andour empirical research, including field trials ranging from four tosix months, confirm the potential of awareness systems to support both generations suggesting that future research should examine, firstly, how to convey long-term trends regarding the wellbeing of the elderly and, secondly, how to intertwine the communication of awareness information with expressive forms of communication. We further explore the role that formal care providers can play when caring for the elderly using the awareness system. We discuss implications of our studies for the design of ambient intelligent systems supporting awareness between elderly, their adult children and care providers, and derive several lessons learned in conducting long-term field trials.

Concept development for professional domain AmI solutions involvesdifferent stakeholders than those for consumer products, and puts different requirements on experience test methods and facilities. Philips ExperienceLab facility for experience research is described, aswell as trends and lessons learned from its use in the two domains.

In today’s society, obtaining and maintaining a healthy lifestyle has become difficult for large groups of people. The easy availabilityof unhealthy food and the increasing number of (stressful) office jobs for example provide obstacles for sticking to a healthy diet, obtaining sufficient physical activity throughout the day and findingtime to relax. It is possible to obtain support to overcome theseobstacles from human coaches, or automated coaching systems. The latter are taking over the market for behavior modification support, due to the fact that they require less investment in terms both of money and time. Furthermore, such systems can provide more precise andbetter timed feedback on behavior, by using sensing and feedback devices (e.g. small accelerometers and a mobile phone) that users carrywith them througout the day. Such automated coaching systems currently follow one of the following approaches: one size fits all: all users follow the same trajectory throughout the program personalized coaching: at some points in the trajectory, the next coachingaction/trajectory is based on certain personal charac-teristics Human coaches still have an advantage over these automated coach-ing systems; they can acknowledge a client’s personal issues. In PR-TN2012/00300 (M. Hendriks, M.A. Weffers, M. Spit and A.T. van Halteren, Algorithms for user centred, problem driven automated coaching), an automated coaching system is described which tailors the coachingtrajectory based on the problems that an individual user is encountering while trying to learn the new behaviour, using our coach-ing system. We call these problems/issues ‘user dilemmas’. Detection of auser’s personal dilemma is done automatically. These algorithms are generically applicable, to any coaching system, or any service where user dilemmas can be identified. A generic component is planned to be implemented in the Digital Innovations platform, which deploysthese algorithms. This document describes A set of functional tests for this component, and a concept demonstrator of applicationof this component to a small use case.