This thesis reports the outcome of a study that is performed for Info Support. Info Support is a software house that is interested in new technologies. Unit finance and insurance is interested in the usability of Rich Internet Applications. Rich Internet Applications are new kind of web applications that offer more possibilities to design user friendly and attractive graphical user interface (GUI) that is comparable to the GUI of desktop applications. To investigate if the usability of the Rich Internet Application is indeed better then the traditional web application, two car insurance web applications are built as a proof of concept. These web applications are built with the same usability principles and have the same content and functionalities. The only difference is the technology that is used for building the web applications. The RIA is built with JavaFX and the traditional web application with PHP/HTML. These two applications are tested in an experiment where 26 participants with different ages and sex have tested two web applications in a lab. The results of this experiment is statistically analyzed to find dependency.
From the analysis we have found that the satisfaction is significant for the tested web applications and therefore we can conclude that the usability of the Rich Internet Applications is indeed more usable than the traditional web application.
This finding can be useful for finance and insurance companies to convert their web applications into RIA to attract more clients to buy their products.