Print Email Facebook Twitter The case of Mobility as a Service Title The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance Author Pangbourne, Kate (University of Leeds) Stead, D. (TU Delft Spatial Planning and Strategy; University College London (UCL)) Mladenović, M. (TU Delft Spatial Planning and Strategy; Aalto University) Milakis, D. (TU Delft Transport and Planning) Contributor Marsden, Greg (editor) Reardon, Louise (editor) Date 2018 Abstract This chapter provides a reflective critique of Mobility as a Service (MaaS), an emerging development seeking a role within the Smart Mobility paradigm. We assess a range of its future implications for urban policymakers in terms of governance and sustainability (i.e., social and environmental impacts). We begin by describing the origins of the MaaS concept, along with the features of precursor technologies and current early examples. We then reflect on the marketing of MaaS and use it to consider how we might anticipate some potentially less desirable aspects of the promoted business models. Finally, we discuss the implications for governance. Subject Smart mobilitygovernancesustainabilityMobility as a Service To reference this document use: http://resolver.tudelft.nl/uuid:149a36a5-ef25-4db7-8bfd-203e77735ecf DOI https://doi.org/10.1108/978-1-78754-317-120181003 Publisher Emerald Publishing Embargo date 2018-07-01 ISBN 9781787543201 Source Governance of the Smart Mobility Transition Bibliographical note Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. Part of collection Institutional Repository Document type book chapter Rights © 2018 Kate Pangbourne, D. Stead, M. Mladenović, D. Milakis Files PDF MaaS_kp_ds_mm_dm.pdf 343.72 KB Close viewer /islandora/object/uuid:149a36a5-ef25-4db7-8bfd-203e77735ecf/datastream/OBJ/view