Knowledge Processes Steering Innovation

Knowledge Processes Steering Innovation

Jarabo, O.

Verbraeck, A. (mentor)
Oey, M.A. (mentor)
Verburg, R.M. (mentor)

Technology, Policy and Management

Innovation

MSc Management of Technology (MoT)

2014-10-10

Purpose This study aims to explore approaches to stimulate innovation at the case company via current knowledge processes analysis to provide best-fit recommendations. Design/Methodology/Approach The study develops a theoretical overview based on the growing stream on knowledge processes in relation to innovation. The research features a case study of knowledge processes and innovation in a fast changing large-scale financial institution. Through analysing current knowledge processes in a large-scale financial corporation, the research illustrates how organizations can detect misalignments and improve their current knowledge practices to boost innovation. Findings Findings suggest knowledge acquisition (KA), knowledge sharing/transfer (KS/KT), knowledge integration (KI), and knowledge creation (KA) stimulate innovation. To maximise the benefits, coordination is needed among knowledge management initiatives and involved knowledge processes. Results suggest that observed problems at the case company are related to the size and complexity of the company rather than the type of industry. Research Limitation/implications The study is limited by the small size of the interviewees’ sample, so the results might not represent the conclusions. Practical Implications Numerous organizations and managers aim to increase their innovative capacity through the employment of specific knowledge processes. The study provides managers with a complete overview of knowledge processes in relation to innovation. Therefore, facilitate the detection of misalignment and potential improvements to their current practices to stimulate innovation. Findings suggest that financial institutions share common problems with other large-scale organizations from a broader spectrum of industries. Originality/value The study develops an integrated model on knowledge processes in relation to innovation outcomes undefined yet in current literature. The research contributes with an empirical case study to an area where the number of empirical studies is yet limited. It is a pioneering study on the use of knowledge processes to stimulate innovation, especially in financial institutions contexts.

knowledge processes
innovation
knowledge management
ideas management
knowledge sharing
knowledge creation
knowledge acquisition
knowledge integration

http://resolver.tudelft.nl/uuid:224957bb-afdc-44b8-9133-0d76b2423b7a

Student theses

master thesis

(c) 2014 Jarabo, O.