PortPlay in the port of Rotterdam - strategic innovation tools that enable the nautical stakeholders to innovate together

The port of Rotterdam is the largest port of Europe. Each year, approximately 140,000 vessels heading for the port of Rotterdam. To maintain Europe’s number one port, innovation is crucial. Innovation concerns change, which causes a substantial shift in mind-set and tasks for the traditional port worker, especially on operational level. Innovation is often intertwined with the automation of processes, and therefore, perceived as a risky undertaken. A field study into the nautical process on operational level clarifies how strategic can foster innovation within this nautical process. This research suggests a model where two types of boundary objects are classified against each other. The vessel’s journey has an emphasis on improving the current nautical routines, whereas PortPlay focuses on (re)defining these nautical routines. The journey fosters the creation of a common picture across the nautical disciplines by removing boundary between the explicit and implicit knowledge parts. PortPlay encourages the initiation of potential improvements by removing the boundary between the tacit, implicit and explicit knowledge parts of the nautical stakeholders. The results of this research advocates an innovation routine where the boundary objects are allocated. By varying the use of the boundary objects in innovating the nautical process seems to be the answer in how strategic design can facilitate the innovation process within the nautical process.

Subject

innovation
nautical process
Port of Rotterdam
strategic design
knowledge transfers
boundary objects

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