Print Email Facebook Twitter A systematic literature review on the use of games for attitude change Title A systematic literature review on the use of games for attitude change: Searching for factors influencing civil servants' attitudes Author Kleiman, F. (TU Delft Information and Communication Technology) Meijer, Sebastiaan (KTH Royal Institute of Technology) Janssen, M.F.W.H.A. (TU Delft Information and Communication Technology) Date 2020 Abstract Governments are increasingly using games for civic engagement, decision making, and education. Serious gaming is a type of game that has often been advocated as a means for changing the attitude of its players and can be used for changing the attitude of civil servants. However, the relationship between games and attitude change in civil servants remains unexplored. This paper aims at identifying factors leading to attitude change of civil servants. As hardly any paper is focused on civil servants' attitude change through games, the authors broaden their research to attitude change through games in general. Out of 483 documents, 19 reference papers were analyzed in detail. Eighty-one games were found, and more than 13 different theories were identified containing 30 different influencing factors, which were found mostly to be unrelated and context-dependent. The conceptual dispersion between studies indicates that the resulting overview of factors is a first step towards creating a uniform theory. The results can help governments to design better games. Subject Attitude changeCivil servantE-governmentGame designGaming To reference this document use: http://resolver.tudelft.nl/uuid:3e3b5ad1-d6cf-4b8e-ae78-6c6c3fc3632d DOI https://doi.org/10.4018/IJEGR.2020100101 Embargo date 2021-06-30 ISSN 1548-3886 Source International Journal of Electronic Government Research (IJEGR), 16 (4), 1-20 Bibliographical note Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. Part of collection Institutional Repository Document type journal article Rights © 2020 F. Kleiman, Sebastiaan Meijer, M.F.W.H.A. Janssen Files PDF Systematic_Literature_Rev ... GR2020.pdf 973.45 KB Close viewer /islandora/object/uuid:3e3b5ad1-d6cf-4b8e-ae78-6c6c3fc3632d/datastream/OBJ/view