Exploring the impact of the sudden shift to fully working remote due to COVID-19 on the productivity of employees of an SME

Exploring the impact of the sudden shift to fully working remote due to COVID-19 on the productivity of employees of an SME: A case study in a technological start-up environment: Binkies 3D

de Jonge, Eline (TU Delft Technology, Policy and Management)

Annema, J.A. (mentor)
Scholten, V.E. (graduation committee)
Boers, Jerke (mentor)
Dobbe, Jeroen (graduation committee)

Delft University of Technology

Engineering and Policy Analysis

2020-11-24

COVID-19 has affected many economies all over the world. Due to COVID-19 employees worldwide are forced to completely work from home suddenly. There is not much literature yet on the effects of this sudden shift on productivity. This report aims to find the factors that influence productivity most while working remotely. An in-depth single case study is used to examine the effects of COVID-19 on small businesses in the technological industry. A model extracted from a literature review is used that can describe productivity while working remotely. Through two rounds of interviews with employees at Binkies 3D and accompanying content analyses, this model is partly validated and new factors are added. Important factors to focus on, after the first interviews, are alignment, communication, social connection, tools, environment and work-life balance. After second round of interviews the factors time mangement and type of personality is important. The conceptual model found through literature reserach and interviews might be dependent on personality and household composition.

COVID-19
productivity
technology
start-up
working from home
working remote

http://resolver.tudelft.nl/uuid:41fd9358-5d93-464c-a016-31c755fc2703

Student theses

master thesis

© 2020 Eline de Jonge