Print Email Facebook Twitter How users experience great products Title How users experience great products Author Ortiz Nicolas, J.C. Aurisicchio, M. Desmet, P.M.A. Faculty Industrial Design Engineering Department Industrial Design Date 2013-08-26 Abstract This study reports qualitative research about how users experience great products. Eighteen interviews were conducted in which participants were asked to bring along a ‘great’ product that they own. During the interviews participants explained why they consider a product great and how they experience it. The experiences were categorised in two groups: ‘pragmatic experience’, and ‘significant experience’. The term pragmatic refers to a utilitarian view of the human-product interaction, while the term significant stresses the suitability of the product for users including, their personal benefit and growth. In the paper the two experiences are explained in detail, including the needs fulfilled and the emotions elicited by the products. Subject user experiencepleasant experiencespositive emotionswell-being To reference this document use: http://resolver.tudelft.nl/uuid:60d16c1f-4fc4-4838-92c1-6a4bc4de0aec Publisher International Association of Societies of Design Research ISBN 978-4-9980776-3-3 Source IASDR 2013: Proceedings of the 5th International Congress of International Association of Societies of Design Research "Consilience and Innovation in Design", Tokyo, Japan, 26-30 August 2013 Part of collection Institutional Repository Document type conference paper Rights (c) 2013 The Author(s) Files PDF 295719.pdf 679.6 KB Close viewer /islandora/object/uuid:60d16c1f-4fc4-4838-92c1-6a4bc4de0aec/datastream/OBJ/view