Towards an approach integrating various levels of data analytics to exploit product-usage information in product development

Klein, Patrick; van der Vegte, Wilhelm Frederik; Hribernik, Karl; Klaus-Dieter, Thoben

doi:10.1017/dsi.2019.269

Towards an approach integrating various levels of data analytics to exploit product-usage information in product development

Title

Towards an approach integrating various levels of data analytics to exploit product-usage information in product development

Author

Klein, Patrick (University of Bremen)
van der Vegte, Wilhelm Frederik (TU Delft Internet of Things)
Hribernik, Karl (BIBA - Bremer Institut für Produktion und Logistik GmbH)
Klaus-Dieter, Thoben (University of Bremen)

Date

2019

Abstract

By applying data analytics to product usage information (PUI) from combinations of different channels, companies can get a more complete picture of their products' and services' Mid-Of-Life. All data, which is gathered within the usage phase of a product and which relates to a more comprehensive understanding of the usability of the product itself, can become valuable input. Nevertheless, an efficient use of such knowledge requires to setup related analysis capabilities enabling users not only to visualize relevant data, but providing development related knowledge e.g. to predict product behaviours not yet reflected by initial requirements. The paper elaborates on explorations to support product development with analytics to improve anticipation of future usage of products and related services. The discussed descriptive, predictive and prescriptive analytics in given research context share the idea and overarching process of getting knowledge out of PUI data. By implementation of corresponding features into an open software platform, the application of advanced analytics for white goods product development has been explored as a reference scenario for PUI exploitation.

Subject

Analytics
Design methods
Semantic data processing
Simulation
User centred design

To reference this document use:

http://resolver.tudelft.nl/uuid:a5127699-2914-40b4-9a21-04a7dab274b8

DOI

https://doi.org/10.1017/dsi.2019.269

ISSN

2220-4334

Source

Proceedings of the International Conference on Engineering Design, ICED, 2019-August, 2627-2636

Event

22nd International Conference on Engineering Design, ICED 2019, 2019-08-05 → 2019-08-08, Delft, Netherlands