Print Email Facebook Twitter How to enable innovation consultancy firms influence on their clients strategic decision-making process Title How to enable innovation consultancy firms influence on their clients strategic decision-making process Author Lazalde Arreola, H.F. Contributor Badke-Schaub, P.G. (mentor) Calabretta, G. (mentor) Faculty Industrial Design Engineering Department Product Innovation Management Programme Master of Science Strategic Product Design Date 2013-09-26 Abstract This master thesis provides a comprehensive study of the factors of actor's resistance to engage in the strategic decision-making process. These factors were studied through a qualitative analysis of six semi.structure interviews with consultants and consultancy clients. From these interviews a series of strategies for dealing with actors resistance were retrieved. These strategies were incorporated into a innovation diagnosis service blueprint. Subject strategic decision makingstrategic problem formulationinnovation consultancyuncertaintytransactional ambiguityproblem acceptanceserviceblueprint To reference this document use: http://resolver.tudelft.nl/uuid:bebe463a-a099-4cfe-b4c3-27ed4034c395 Access restriction Campus only Part of collection Student theses Document type master thesis Rights (c) 2013 Lazalde Arreola, H.F.