Print Email Facebook Twitter Learning histories as an ethnographic method for designing teamwork in healthcare Title Learning histories as an ethnographic method for designing teamwork in healthcare Author Kleinsmann, M.S. (TU Delft OLD Management and Organisation) Sarri, T. (Deloitte) Melles, M. (TU Delft Applied Ergonomics and Design) Date 2018 Abstract Designing for teamwork in healthcare requires a thorough understanding of the working context and routines of the different user groups involved. This paper presents a design project in the context of child oncology in which we demonstrate the use of a newly developed ethnographic method for design research called the learning history method. The results of this design research project demonstrate that the method provides the designer with a clear path to gather in-depth insights into the needs and wishes of different users and their interactions, while maintaining flexibility in execution. Moreover, the results also show that the proposed tangible outcomes of each design research step focuses high-quality feedback loops between the designer and the different users. Subject Design ethnographydesign research methodhealthcarelearning historyteamwork To reference this document use: http://resolver.tudelft.nl/uuid:d8487810-f3f3-4773-bbc6-3b701a3a7e66 DOI https://doi.org/10.1080/15710882.2018.1538380 ISSN 1571-0882 Source CoDesign: international journal of cocreation in design and the arts, 1-19 Part of collection Institutional Repository Document type journal article Rights © 2018 M.S. Kleinsmann, T. Sarri, M. Melles Files PDF 2018_Kleinsmann_CoDesign_.pdf 2.15 MB Close viewer /islandora/object/uuid:d8487810-f3f3-4773-bbc6-3b701a3a7e66/datastream/OBJ/view