Print Email Facebook Twitter Applying Lean Six Sigma in a multi-department environment: Reducing the rejection of steel slabs within Tata Steel IJmuiden Title Applying Lean Six Sigma in a multi-department environment: Reducing the rejection of steel slabs within Tata Steel IJmuiden Author Van den Berg, R. Contributor Herder, P. (mentor) Lukszo, Z. (mentor) De Bruijne, M. (mentor) Brockhoff, J. (mentor) Faculty Technology, Policy and Management Department Infrastructure Systems & Services Programme Energie & Industrie Date 2012-03-27 Abstract This report presents the results of a thesis research project executed at Tata Steel IJmuiden at the technical quality department of the Basic Oxygen Steel plant. This department wanted to reduce the rejection of their produced steel slabs within the internal supply chain of Tata Steel. For this project the Basic Oxygen Steel plant wanted to use the quality improvement method Six Sigma. The project involved several departments because the problem occurs within the internal supply chain of Tata Steel IJmuiden. Therefore this research is interested in a quality improvement method which can be applied in a multi-department setting, whereby different departments have their own goals, own working methods and incentives which may be conflicting. This lead to the main research question: How to improve the performance of an organization within the process industry by implementing improvement measures in different sub-systems with their individual objects and working methods? Subject Lean Six SigmaQuality improvement methodOrganization structures To reference this document use: http://resolver.tudelft.nl/uuid:e068d5a0-07b5-4981-bf9a-027465387dea Embargo date 2013-03-13 Access restriction Campus only Part of collection Student theses Document type master thesis Rights (c) 2012 Van den Berg, R.