Airline disruption management: A literature review and practical challenges

Hassan, L. K.; Santos, Bruno F.; Vink, J.

doi:10.1016/j.cor.2020.105137

Airline disruption management

Title

Airline disruption management: A literature review and practical challenges

Author

Hassan, L. K. (Student TU Delft)
Santos, Bruno F. (TU Delft Air Transport & Operations)
Vink, J. (TU Delft Air Transport & Operations; Ortec B.V.)

Date

2021

Abstract

Airline disruption management is an active field of research. In recent years, there has been an increase in publications, in particular, in of works integrating two or more resources (i.e., aircraft, crew, passengers) in the recovery analysis. Given that more than 50% of the papers have been published after the last literature review paper (Clausen et al., 2010), this paper provides a critical review and classification of the literature between 2009 and 2018 regarding airline disruption management, including aircraft, crew, passenger, and integrated recovery. Furthermore, this paper discusses various ways to close the gap between the reality faced in Airline Operations Control Centers (AOCCs) and defines a set of potential future lines of research.

Subject

Aircraft recovery
Airline industry
Crew recovery
Disruption management
Integrated recovery
Irregular operations
Passenger recovery

To reference this document use:

http://resolver.tudelft.nl/uuid:f4dcbab4-53d3-4d46-a54c-6f50cb5ee549

DOI

https://doi.org/10.1016/j.cor.2020.105137

ISSN

0305-0548

Source

Computers & Operations Research, 127

Part of collection

Institutional Repository