A study on strategic activities to foster design practices in a local government organization

A study on strategic activities to foster design practices in a local government organization

Kim, A. (TU Delft Methodologie en Organisatie van Design)
van der Bijl-Brouwer, M. (TU Delft Methodologie en Organisatie van Design)
Mulder, I. (TU Delft Design Conceptualization and Communication)
Lloyd, P.A. (TU Delft Methodologie en Organisatie van Design)

2022

In recent years, governments have increasingly pursued innovation by embed-ding design into their organizations. One particularly common approach to em-bedding design in government organization is to establish public sector innova-tion labs. These labs are described as contributors and facilitators of innovation in policymaking processes; however, less light has been shed on the role of in-house designers (including these labs) in fostering and managing the changes made by design practices within government organizations. In the current study, design management has been used as a theoretical lens to study the strategic activities of in-house designers in a Dutch municipality to embed design within the organization. The findings show the importance of strategic activity by in-house designers to foster design practice and resulting organizational changes and the need for participation of more organizational members in this activity. We conclude with setting an agenda for more research and practices on strategic activities to foster design practices and organizational changes in government.

design for policy
embedding design
design management
Local government

http://resolver.tudelft.nl/uuid:fd570765-74c1-4a74-b5df-97c401a06419

https://doi.org/10.21606/drs.2022.528

DRS Conference Proceedings 2022

DRS 2022, 2022-06-25 → 2022-07-03, Bilbao, Spain

RS Biennial Conference Series

Institutional Repository

conference paper

© 2022 A. Kim, M. van der Bijl-Brouwer, I. Mulder, P.A. Lloyd