A framework for voluntary business-government information sharing

A framework for voluntary business-government information sharing

Rukanova, B.D. (TU Delft Information and Communication Technology)
Tan, Y. (TU Delft Information and Communication Technology)
Huiden, Roel (Royal FloraHolland)
Ravulakollu, V.B.A.K. (TU Delft Information and Communication Technology)
Grainger, Andrew (University of Nottingham)
Heijmann, Frank (Customs Administration of the Netherlands)

2020

Over the last few decades, businesses have developed sophisticated information systems that allow the capture of vast amounts of data. Such data can be potentially useful for enabling government authorities to improve their processes and services. For example, access to business documents and track and trace information associated with supply chain activities is of great interest to customs administrations. Such information holds the potential to make customs risk assessment processes more efficient and effective and to enable faster clearance of goods crossing borders. Businesses, however, are often not willing to voluntarily share information with the government beyond what is strictly mandated to be shared by law (e.g. submitting customs declarations). There is only limited academic research and a general lack of understanding amongst practitioners about how voluntary business-government information sharing can be achieved. In this study, we present a framework to analyse the barriers, drivers, and enablers of voluntary business-government information sharing and the governance processes that make such voluntary information sharing possible. Our analysis shows that voluntary business-government information sharing can succeed when there are strong drivers and a government agency willing to take the lead in initiating the process.

Benefits
Business
Factors
Framework
Governance
Government
Inter-agency collaboration
International trade
Leadership
Voluntary information sharing

http://resolver.tudelft.nl/uuid:16160803-c1f6-4dca-a362-6bd402a5f12d

https://doi.org/10.1016/j.giq.2020.101501

2020-12-01

0740-624X

Government Information Quarterly: an international journal of information technology management, policies, and practices, 37 (4)

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Institutional Repository

journal article

© 2020 B.D. Rukanova, Y. Tan, Roel Huiden, V.B.A.K. Ravulakollu, Andrew Grainger, Frank Heijmann