Print Email Facebook Twitter Meet a new way of museum visits: Development of an enjoying online exhibition experience for a scale model exhibition using a web-controlled robot Title Meet a new way of museum visits: Development of an enjoying online exhibition experience for a scale model exhibition using a web-controlled robot Author Wisse, A.C.T. Contributor Boess, S.U. (mentor) Van der Helm, A.J.C. (mentor) Faculty Industrial Design Engineering Department Design for Interaction Programme Master Design for Interaction Date 2010-04-01 Abstract This master thesis started with the assignment to redesign a telepresence software in order to make it suitable for an online exhibition visit. This assignment was formulated by the art collective Cybercity Ruhr, who planned two exhibitions for the second half of 2010. During these exhibitions the teenagers’ view on the future of cities is shown by means of scale models (1/50). These scale models are created during workshops the art collective organized at high schools in Germany, the UK and the Netherlands. By controlling video robots, positioned between the scale models, local and online visitors can enjoy a ‘pedestrian view’ of the scale models. This explains why the exhibitions are called The Third Eye. Shortly after the start of the project it became clear that new software should be developed in order to meet the wishes of the art collective. Next to that this project strives for an enjoying experience, which is in line with the approach of the art collective. These two adjustments transformed the original assignment to the following project goal: To develop an enjoying online exhibition experience for an exhibition of scale models, with as core function controlling a video robot through the exhibition. In order to create a more profound understanding of the fields in which the project goal was rooted, a literature study on enjoyment, way finding, augmented reality, regular museum visits and information transfer was preformed. Next to that the fields of exploration vehicles and online exhibitions were explored. Findings derived from this desktop research are presented in the analysis and translated into points of attention for further concept development. In order to evoke an enjoying experience the software should: Provide social opportunities Provide challenges Provide surprises Please the senses However literature could not provide all the desired understanding needed for a suitable concept development. Rich user insights were needed to know if the gathered points of attention could also be applied on an online exhibition experience. Especially for the control of the video robot it would be hard to make decisions only based on literature, since this is a currently non-existing application. During a contextual research the experience of controlling a video robot in an unknown physical environment from a remote location was investigated. The main focus of these researches was to discover what makes the control of a remote controlled video robot enjoyable. In order to evoke an enjoying experience the online exhibition should: Explain the exhibition intentions Provide goals Be surprising Support sharing experiences Give visitors the chance to be in control With all these insights the concept development was started. To prevent the generation of a haphazard collection of features, personas were used. Each persona represented a visitor group of the Third Eye exhibition. By doing so five personas were created: Tim the Teen, Patty the Parent, Spencer the Spontaneous, Arthur the Art lover and Uli the Urbanist. For each persona a concept was developed and afterwards tested with a person from the corresponding visitor group. Taken into account the feedback from the personas and the points of attention gathered in the literature study and contextual research the first version of the Online Exhibition Experience was born. During this fusion the feedback of Tim the Teen was considered most valuable, since teenagers are the biggest visitor group. The online exhibition experience 1.0 consists of three elements: Robot Driver, here visitors can control a video robot Catalog, here visitors can browse through the collection Short Movies, here visitors can watch robot-trips made by other visitors. Next to driving a video robot the other unique features of the online exhibition are the ‘tag cloud’, by which visitors can create a goal, and ‘sharing and commenting’ which visitors provides social opportunities. The Online Exhibition Experience 1.0 was tested in two situations: (1) in a test setup at the office and (2) during a small Cybercity exhibition. In order to makes these tests valuable, a working prototype of the Robot Driver was developed. The goal of these tests was to evaluate the Online Exhibition Experience 1.0 in order to generate requirements for version 2.0. With the outcomes of the user tests version 2.0 was developed (see picture below). This report concludes with recommendations regarding further development of the Online Exhibition Experience and the development of the exhibition platform and video robots. Subject user interfacetelepresencemuseums To reference this document use: uuid:6235bfd9-0e29-4318-bd7d-bc272a040356 Access restriction Campus only Part of collection Student theses Document type master thesis Rights (c) 2010 Wisse, A.C.T.