Understanding the internal commissioning role

Understanding the internal commissioning role: An explorative study on public managers in Dutch public sector organisations in their role as internal commissioner involved in the realisation phase of infrastructure projects

Janse, Lennart (TU Delft Civil Engineering and Geosciences)

Koops, L.S.W. (mentor)
Steenhuisen, B.M. (graduation committee)
Hermans, M.H. (mentor)

Delft University of Technology

Civil Engineering | Construction Management and Engineering

2021-04-29

Previous research assessing public organisations in the delivery of infrastructure projects mainly focuses on public project delivery organisations and their interaction with private parties. However, many challenges experienced by these project delivery organisations relate to the interaction with the public parent organisation. In practice, this interface mainly materialises as the interaction between the internal commissioner (Dutch: ambtelijk intern opdrachtgever) and the project manager. Internal commissioners are appointed to control whether project organisations adhere to the project assignment. Due to dynamic complexity emerging in infrastructure projects, causing deviations from the defined project assignment, more commitment of these commissioners to projects is needed by these public managers during project realisation. By qualitative research in diverse Dutch public sector organisations, more insight into the internal commissioning role during project realisation is created. The research suggests several ways of improving the efficiency of internal working procedures in public parent organisations. Furthermore, the research identified management recommendations for improving professionalism in the internal commissioning role during project realisation.

Public commissioning
Project Governance
Project control
Public organisations

http://resolver.tudelft.nl/uuid:a82871f8-9b96-4612-94f8-bbdff45f9f00

Student theses

master thesis

© 2021 Lennart Janse