Print Email Facebook Twitter A Sneaky Kettle - Emotionally Durable Design Explored in Practice Title A Sneaky Kettle - Emotionally Durable Design Explored in Practice Author Van Krieken, B.M. Contributor Bakker, C.A. (mentor) Desmet, P.M.A. (mentor) Mason, J.D. (mentor) Aliakseyeu, D. (mentor) Faculty Industrial Design Engineering Department Design Engineering Programme Design for Sustainability Date 2011-07-01 Abstract Emotionally durable design is a genre of sustainable design that aims at reducing consumption and waste by enhancing the durability of the relationship established between users and products. More durable relationships should lead to prolonged use of products. As a consequence, fewer products will be replaced which reduces environmental impact in all phases of the product life cycle, but the use phase. Several design strategies and theories have been published by researchers on emotionally durable design. Nevertheless, the topic is still underexposed in practice. Companies had no reasons to help customers to keep using their products for longer. This is likely to change due to the shift to a more service-centred economy that can be seen these days. Products are regularly being sold for low prices, and revenues are mainly being generated by the supported service. Prolonged use in these cases has a direct impact on the revenues of a company. Hence, it is interesting to start exploring emotionally durable design in practice. Based on literature, user studies and first design insights a new point of view on emotionally durable design was developed. This vision consists of five product qualities, namely involvement, adapt to self-identity, evoke memories, animacy and rewarding. The author endeavours this vision to be applicable and inspirational for designers. The second part of this report describes a first exploration through design of emotional durability. Based on the five product qualities ideas were generated for an emotionally durable kettle. This exploration in practice eventually led to products that show a behaviour when the user interacts with them. Therefore, it was explored how to design such behaviours for attachment. The result was a kettle with a sneaky behaviour. A fully functioning prototype was made of the sneaky kettle. The product qualities that were intended to be embedded in this product were involving and animacy. By means of a user study it was tested whether these qualities were actually part of the sneaky kettle. Both a regular kettle and the sneaky kettle were tested in a household for two periods of each twelve days. By comparing the experiences between the two kettles results were gathered. Unfortunately, the prototype only showed its behaviour for the first four days. That was not enough for the sneaky kettle to induce a sense of animacy. However, the sneaky was found to be more involving than the regular kettle. Products that show a behaviour when you interact with them are promising for increasing the emotional bond. However, it should be applied in a more subtle form. Moreover, the behaviour of the kettle should not only contribute to enhancing the emotional bond, but also improve the usability of the product. This will probably make it more likely for the behaviour to be accepted by the user. Subject Emotionally Durable DesignDesign for Emotional DurabilityProduct Useful Life ExtensionResearch Through DesignCase StudyDesign for Sustainability To reference this document use: http://resolver.tudelft.nl/uuid:cb678f4f-eb62-4c71-9570-2a421bd66e2e Embargo date 2012-07-01 Access restriction Campus only Part of collection Student theses Document type master thesis Rights (c) 2011 Van Krieken, B.M.