Print Email Facebook Twitter Experiencing gorillas in the cloud Title Experiencing gorillas in the cloud Author Groenenberg, E.O.K. Contributor Van der Helm, A.J.C. (mentor) Van Mourik, F. (mentor) Faculty Industrial Design Engineering Department Industrial Design Programme Master of Science Design for Interaction Date 2013-06-26 Abstract The Project Experiencing gorillas in the cloud is a graduation project that aims ‘to create a product for the Apenheul that enhances the user experience of a visit to the park using sensor data’. In Apenheul a network of sensors has been placed around the gorilla island, constantly gathering data about the gorillas. Gorillas In the Cloud was created by TNO and Apenheul and other partners with the goal to stimulate innovation. The island of the gorillas serves as a sensor network field lab where professionals can test their sensor hardware and software on a live ‘human like’ environment. It offers TNO the opportunity to conduct research and to test and develop technologies with (new) research partners. It offers Apenheul the opportunity to differentiate their zoo through new and unique products affecting user experience, marketing and primate knowledge. In this thesis a description is given of the technology applied, of the users of the park Apenheul and of the design explorations made. One concept has been further developed. Its use is described via scenarios and the designed interactions and interface have been tested with an interactive prototype. Conclusions and recommendations about ‘how to experience gorillas in the cloud’ are given. The brief A product has to be designed that uses sensor data to create a rich and meaningful user experience for the visitors of Apenheul. The design targets families with young children. TNO wants to raise awareness about their (sensor) technology in order to interest business partners for collaboration. Apenheul received almost 500.000 visitors last year, who could have been potential users of the technology. Currently there are no products yet with which visitors can experience what GITC means and how it works. Products have to be developed that demonstrate the capabilities of the installed sensor network while giving Apenheul and their visitors extra value. People visit Apenheul to see animals and to have a fun day out. The product has to provide the right user experience in order to accommodate visitors during their journey. This graduation assignment explores products that make use of the data captured by current and future sensor technology installed in Apenheul. The approach The Network Focused Design (NFD) approach was chosen because it was developed to create networked products with digital content. NFD has been applied on this design case and has been evaluatated through summarizing the learnings of the design process. The approach introduces three key terms; data, touchpoints and metadata. During the whole process the skills and approaches thaught at the Design For Interaction (DFI) masters programme were used. A technology study mapped the relevant and applicable technologies and trends that are applied and that could be applied in this project. A user centered design approach was chosen to create designs meaningful to the visitors. User centered design aims to map needs and wishes of end users and to create products that are meaningful to those users. User research was performed in order to map the aspirations, needs and wishes of Apenheul visitors. The research has generated insights which have been used as requirements for the design process. The user studies were done in a qualitative, quick and iterative way to quickly gather important insights. The studies were focused on collecting valuable insights for the design phase. The design The design goal of this assignment was “To create a product in the park of Apenheul that enhances a 7 year old child's user experience during his/her visit to the park using data from the GITC sensor system”, while providing an engaging, educating, involving, fun, bonding, relating and reflecting user experience. The design explorations resulted in 130 sketches, 25 ideas 6 concepts and 1 product prototype. The gorilla mirror concept, based on the skeleton tracking principle of the Microsoft Kinect, has been prototyped and tested. During the design phases the possible data, touchpoints and metadata available and applicable in this project have been mapped and put in sheets. Test results User testing with children was done to evaluate the product prototype and the interactions. The tests indicate that children enjoy the product and that the product would be feasible for implementation in the park. First a number of issues resulting from the test would have to be solved and a redesign has to be developed. Conclusions The designed product meets the formulated requirements and can be placed in Apenheul to make GITC experiential. Recommendations Placing a number of interactive installations in Apenheul would communicate the efforts of the gorillas in the cloud project while enhancing the visitor experience. Once gorillas in the cloud is experiential, the technology and the learnings can be applied for other customers and other markets. Subject user experience designmeta productsinnovative zoossensor systemsdata communicationusability testinginteractive prototypingmotion controlled interfaces To reference this document use: uuid:e987e44f-46b0-4dfb-9788-5d31a66466f3 Access restriction Campus only Part of collection Student theses Document type master thesis Rights (c) 2013 Groenenberg, E.O.K.