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Koenders, Jan (author)
In 2016 Livework Studio—a service design consultancy, on whosebehalf this report has been written—witnessed that the customersof Vorwerk—one of Livework’s clients—started performing all kindsof roles for Vorwerk. The customers performed sales, customerservice, marketing and other roles and did so purely based on theirown enthusiasm, not because...
master thesis 2017
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Poolmans, Killian (author)
In this thesis, research is conducted regarding the design of various platforms and systems dealing with trust. Four Principles of Trust are extracted from this research. A way of increasing trust within diverse societies was designed based on these four principles. This design is the Familiar Stranger system. This system provides civilians the...
master thesis 2017
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Eggenkamp, J.Y. (author)
When sailing with a spinnaker over a long distance, the sailor has to manage other activities, making it impossible to keep an eye on the spinnaker at all time. A spinnaker can easily become unstable and then the risk arises of the spinnaker getting wrapped around the forestay. For the sailor, this creates a sense of distrust in the spinnaker....
master thesis 2014