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Bharosa, Nitesh (author), Oude Luttighuis, S.F. (author), Spoelstra, Flori (author), van der Voort, H.G. (author), Janssen, M.F.W.H.A. (author)
The COVID-19 pandemic highlights the dependence on digital public service delivery in many nations. The intensified use of digital public services also shifted the spotlight to accessibility and reactive design of digital public services. Inspired by the high level of proactivity provided in commercial digital services, policy-makers are looking...
conference paper 2021
document
Allessie, David (author), Janssen, M. (author), Ubacht, J. (author), Cunningham, S. (author), van der Harst, G. (author)
Blockchain technology has the potential to provide public services directly to the public. This challenges the need for public organizations, who traditionally provided these services. Much of the current work is focused on the technology, whereas the influence on public administration structure has gained less attention. The goal of this paper...
journal article 2019
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Klievink, A.J. (author), Janssen, M.F.W.H.A. (author)
Information infrastructures of businesses and government are increasingly interwoven and highly dependent on each other. Though often referred to as sociotechnical innovations, the development of these information infrastructures often has a technological focus. The related and even concurrent development of new social practices is understudied....
journal article 2014
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Klievink, A.J. (author), Janssen, M.F.W.H.A. (author), Tan, Y.H. (author)
ICT enables business-to-government (b-to-g) information exchange, which can be used to enhance control and compliance by businesses. However, sharing information can cause resistance by businesses, as for them information is key to competitive advantage, whereas governments need this information to conduct their tasks at lower costs. In this...
journal article 2012
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Janssen, M.F.W.H.A. (author), Charalabidis, Y. (author), Zuiderwijk, A.M.G. (author)
Although a significant number of public organizations have embraced the idea of open data, many are still reluctant to do this. One root cause is that the publicizing of data represents a shift from a closed to an open system of governance, which has a significant impact upon the relationships between public agencies and the users of open data....
journal article 2012
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Van Veenstra, A.F. (author), Klievink, B. (author), Janssen, M.F.W.H.A. (author)
Transformational government (t-government) has been introduced as a new stage of e-government aimed at realising structural changes and greater benefits in the public sector. Yet, there are many impediments blocking transformation, and there is limited insight in these barriers. In this paper, impediments for t-government are investigated by...
journal article 2011
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Klievink, B. (author), Janssen, M. (author)
Joining up remains a high priority on the e-government agenda and requires extensive transformation. Stage models are predictable patterns which exist in the growth of organizations and unfold as discrete time periods that result in discontinuity and can help e-government development towards joined-up government. Although stage models may be...
journal article 2009
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