Waste Disposal in the Toilet Cubicle: Prevention of Clogging in Wastewater Pumps through Behavioural Change in Passengers

As main contractor at Amsterdam Schiphol Airport, BAM Infra Energie & Water strives for optimal asset maintenance for each and every one of their assets. In order to achieve this, one of the components which needs to be improved are the amount of malfunctions of Schiphol’s sewage pumping stations. These are caused by all types of...

Schiphol Security Scanner: Restoring the balance between passenger, agent and Scanner

Using Schiphol’s Security Scanner is confusing for a lot of passengers. Therefore, security agents currently have to fully take on the task of guiding the passenger through the Scanner. This repetitive task in the high volume environment of Schiphol security leads to physical and mental exhaustion which results in frustration, and is projected...

A design concept and vision on Schiphol’s seamless connection to the Netherlands based on a passengers’ point of view

The core business of an airport is its air-side activities but it could not function without fluent, multi-modal and resilient land-side connectivity with its surroundings. The AirportCity is located in a dense urban area and therefore also the most important land-side transport interchange of the Netherlands. Due to the growth of air travellers...

Multi-Perspective Design of a Fast-Track Facility for Cargo Transhipment at Amsterdam Airport Schiphol

Amsterdam Airport Schiphol expects growing cargo volumes in the future. At the same time, due to the expansion of passenger terminals, the cargo handling terminals at Schiphol are relocated and bundled on a smaller area at AAS South-East. The question is: how to handle increasing cargo volumes on a smaller area? One of the opted means to reach a...

Now Boarding for 2025: Groups in Control

This master thesis considers the queuing issues at the KLM Departures area at Amsterdam Schiphol airport in order to improve passenger comfort and journey efficiency. The Author puts forward that not resource capacity, but rather passenger flow area use can often be considered the cause of queue forming and over-crowding. Also, that in...