ISET self-triage system for the Rotterdam Eye Hospital

The Rotterdam Ophthalmic institute is developing a self-triage instrument - named the ISET - for the Rotterdam Eye Hospital (OZR). During development it became clear that the software was functional but the usability of the and the appearance of the device needed more attention This project’s aim was to improve usability for both patients and...

Improving the hospitality of the UMC Utrecht

The aim of this graduation project is to improve the hospitality of the University Medical Centre of Utrecht (UMCU) by developing a product/service system that supports the patient in their personal needs within the entrance area of the hospital. The patient and their experiences are central in this project. The patients’ experience is shaped by...