Shaping the self-service capstone for bol.com's online marketplace

Bol.com hosts an online marketplace for transactions of consumer goods offered by other collaborators. Collaborators choose to sell on bol.com, since they are the number one online retailer in the Netherlands and Belgium serving 6.2 million customers with 1 million visits per day. Focus is laid on enabling scalable network expansion of bol.com’s...

The Power of Collaboration: Redesigning the co-creation platform of Ahold

Companies are reconsidering their innovation processes and learning how to use the experiences of individuals and communities as the new basis of value creation. Although the opportunities are extensive, organizations are struggling to find the right way to adopt more collaborative processes. Also Ahold is exploring the potential of co-creation....