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Been, W.J.A. (author)
Amsterdam Airport Schiphol, (“AAS”), owned by the Schiphol Group (“SG”), plays a key part in the hugely competitive airline industry. One of the primary goals of the Schiphol Group is to provide high service at a low cost. In recent years, Schiphol and the Dutch Government are cutting the relevant budgets with a view to make substantial savings...
master thesis 2013
Weterings, P.B. (author)
This master thesis considers the queuing issues at the KLM Departures area at Amsterdam Schiphol airport in order to improve passenger comfort and journey efficiency. The Author puts forward that not resource capacity, but rather passenger flow area use can often be considered the cause of queue forming and over-crowding. Also, that in...
master thesis 2012