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Van Merle, S. (author)
Travelling has the ability to gives us freedom to discover our surroundings in a spontaneously manner. However, struggles and frustration during travelling can cause many difficulties to reach this state of mind. In the current travel situation, we have to bring our luggage from our departure place to a transfer hub. After arriving at the...
master thesis 2016
document
Boute, S.E.Z. (author)
With the growing amount of passengers, airlines and airports in the aviation industry nowadays, airports are constantly trying to differentiate themselves in the market. To accomplish this differentiation, there is an increasing focus on the passenger experience. Amsterdam Airport Schiphol (AAS) currently experiences capacity problems that...
master thesis 2016