Waste Disposal in the Toilet Cubicle: Prevention of Clogging in Wastewater Pumps through Behavioural Change in Passengers

As main contractor at Amsterdam Schiphol Airport, BAM Infra Energie & Water strives for optimal asset maintenance for each and every one of their assets. In order to achieve this, one of the components which needs to be improved are the amount of malfunctions of Schiphol’s sewage pumping stations. These are caused by all types of...

Passenger prognoses of AMS: Improving accuracy of the forecasts on the arrival process of local departing passengers in Departure Hall 3 of Amsterdam Schiphol Airport

Amsterdam Airport Schiphol, (“AAS”), owned by the Schiphol Group (“SG”), plays a key part in the hugely competitive airline industry. One of the primary goals of the Schiphol Group is to provide high service at a low cost. In recent years, Schiphol and the Dutch Government are cutting the relevant budgets with a view to make substantial savings...

Now Boarding for 2025: Groups in Control

This master thesis considers the queuing issues at the KLM Departures area at Amsterdam Schiphol airport in order to improve passenger comfort and journey efficiency. The Author puts forward that not resource capacity, but rather passenger flow area use can often be considered the cause of queue forming and over-crowding. Also, that in...