PeerPost, a peer-to-peer PostNL service

PeerPost: a peer-to-peer PostNL delivery service This graduation project, executed for PostNL, started with the need for a future proof PostNL location. The aim was to give an advice and vision on what such a location should entail. Furthermore, the elements needed to make it function were to be designed. The design brief raised the question...

OV-betalen for international travellers

This study presents the development of a future vision and service proposition to improve the experience of international travellers when using public transportation in the Netherlands in a user-centred way. The focus is set on international travellers, who arrive at an airport in the Netherlands. Purchasing public transportation tickets in the...