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Humidity Effects on Turbofan Performance
Humidity Effects on Turbofan Performance: in a MRO context
Implementing 3D printers to produce airworthy aircraft cabin parts
Implementing 3D printers to produce airworthy aircraft cabin parts
A-pier Clean VOP
A-pier Clean VOP: Developing a strategy for on-time cargo delivery to the aircraft under clean apron conditions
Integral Internal Transport Planning and Coordination of Multiple Assets and Resources for turnaround of Aircraft for KLM at Amsterdam Airport Schiphol
Integral Internal Transport Planning and Coordination of Multiple Assets and Resources for turnaround of Aircraft for KLM at Amsterdam Airport Schiphol
Improving Employee Engagement
Improving Employee Engagement: A Digital Design Proposition for KLM
Quality of the integral aircraft engine MRO chain
Quality of the integral aircraft engine MRO chain: A case study on the Low and High Pressure Compressors at KLM Engineering & Maintenance Engine Services
Personalization for the Onboard Portal
Personalization for the Onboard Portal: Enhancing the passengers' inflight experience by emotion and data-driven design
New ancillary offering for KLM
New ancillary offering for KLM
Potential Fuel Benefits of Optimized Continuous Climb Operations at Schiphol
Potential Fuel Benefits of Optimized Continuous Climb Operations at Schiphol
KLM Customer Journey: Baggage
KLM Customer Journey: Baggage
Blue Connect
Blue Connect: Design of an enhanced cabin crew briefing experience and setting for the KLM Crew Center
Improving passenger experience with disruption handling through proactive information design for KLM
Improving passenger experience with disruption handling through proactive information design for KLM
A Self-Service Solution for the future KLM Crown Lounge
A Self-Service Solution for the future KLM Crown Lounge
Design of a capacity model for the in- and out-feed process of ULDs at KLM Cargo's future warehouse system
Design of a capacity model for the in- and out-feed process of ULDs at KLM Cargo's future warehouse system
AirLoc
AirLoc: Pedestrian dead reckoning for passenger localization
The future of air cargo
The future of air cargo: Design of a solution to use sensor-based data to improve efficiency, transparency and communication for KLM Cargo’s employees and customers
The Service Recovery Experience
The Service Recovery Experience
Cooperative taxfree articles solution
Cooperative taxfree articles solution
Designing a seamless passenger journey
Designing a seamless passenger journey: Picking up luggage from origin to destination and back
Anomaly Detection in ACMS Data for Predictive Maintenance at KLM Engineering & Maintenance
Anomaly Detection in ACMS Data for Predictive Maintenance at KLM Engineering & Maintenance
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