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Van der Vaart, N.C.M. (author)
Analysis of the absenteeism among KLM pilots showed that much more KLM pilots (5,8%) are reporting absenteeism due to back problems than the average KLM employees (4,4%). Besides, KLM Operations receives yearly a lot of complaints concerning the comfort of the cockpit seats. Since the absenteeism of pilots due to back problems cost KLM yearly a...
master thesis 2009