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Brussen, Y. (author)
This report describes recommendations for a better implementation of Experience Design in an IT consultancy firm. The approach has been to design a tool called U-Filter that allows colleagues to check each other’s work for usability issues. The graduation company can best be described as both an IT Consultancy and a System Integrator. The...
master thesis 2014
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Rust, I.J. (author)
Business process simulation (BPS) provides the possibility to simulate and evaluate the dynamic behavior of business processes, without directly influencing or changing the processes. The main problem is that developing a simulation model is considered to be difficult, time-consuming and expensive. For management consulting companies, BPS could...
master thesis 2011