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Brussen, Y. (author)
This report describes recommendations for a better implementation of Experience Design in an IT consultancy firm. The approach has been to design a tool called U-Filter that allows colleagues to check each other’s work for usability issues. The graduation company can best be described as both an IT Consultancy and a System Integrator. The...
master thesis 2014
Rust, I.J. (author)
Business process simulation (BPS) provides the possibility to simulate and evaluate the dynamic behavior of business processes, without directly influencing or changing the processes. The main problem is that developing a simulation model is considered to be difficult, time-consuming and expensive. For management consulting companies, BPS could...
master thesis 2011