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document
Janssen, M. (author), Lee, J. (author), Bharosa, N. (author), Cresswell, A. (author)
Multi-agency disaster management requires collaboration among geographically distributed public and private organizations to enable a rapid and effective response to an unexpected event. Many disaster management systems often lack the capability to cope with the complexity and uncertainty. In this introduction to the special issues on advances...
journal article 2009
document
Bharosa, N. (author), Lee, J. (author), Janssen, M. (author)
Although various scholars have researched issues regarding disaster management, few have studied the sharing and coordinating of information during disasters. Not much empirical data is available in this field and there is sparse insight into the factors that may impede or facilitate information sharing and coordination among stakeholders. In...
journal article 2009
document
Bharosa, N. (author), Janssen, M.F.W.H.A. (author)
When disaster strikes, the emerging task environment requires relief agencies to transform from autonomous mono-disciplinary organizations into interdependent multidisciplinary decision-making units. Evaluation studies reveal that adaptation of information management to the changing task environment is difficult resulting in poor information...
conference paper 2009
document
Bharosa, N. (author), Janssen, M.F.W.H.A. (author)
During crises, relief agency commanders have to make decisions in a complex and uncertain environment, requiring them to continuously adapt to unforeseen environmental changes. In the process of adaptation, the commanders depend on information management systems for information. Yet there are still numerous reports of situations in which...
conference paper 2010
document
Bharosa, N. (author), Janssen, M. (author), Tan, Y.H. (author)
One of the key challenges in public safety networks is to ensure a high level of information quality (IQ) during disaster response. Since many evaluation reports on disaster response efforts have revealed instances of poor IQ, both academics and practitioners are in search of information architectures that assure IQ. This article focuses on the...
journal article 2011
document
Bharosa, N. (author), Lee, J. (author), Janssen, M. (author), Rao, H.R. (author)
One of the main challenges in cross-border disaster management is the development and use of information systems that cater the needs of heterogeneous relief agencies, policies, activities and cultures. Drawing upon activity theory, this paper examines cross-border information systems development for disaster management. We infuse the concept of...
journal article 2012
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Bharosa, N. (author), De Winne, C.P.I. (author), Van Wijk, R. (author), Janssen, M.F.W.H.A. (author)
Lean government is all about doing better with less through the use of ICT and the realisation of process improvements. The recently introduced eXtensible Business Reporting Language (XBRL) has shown some initial success in realising lean government. Once data is stored in XBRL format, businesses can transmit it electronically to government for...
journal article 2012
document
Bharosa, N. (author), Van Wijk, R. (author), De Winne, N. (author), Janssen, M.F.W.H.A. (author)
What is digital business reporting? Why do we need it? And how can we improve it? This book aims to address these questions by illustrating the rise of system-to-system information exchange and the opportunities for improving transparency and accountability. Governments around the world are looking for ways to strengthen transparency and...
book 2015
document
van Donge, W. (author), Bharosa, Nitesh (author), Janssen, M.F.W.H.A. (author)
Comparable to the concept of a data(-driven) enterprise, the concept of a ggovernment as data (-driven) enterprise' is gaining popularity as a data strategy. However, what it implies is unclear. The objective of this paper is to clarify the concept of the government as data (-driven) enterprise, and identify the challenges and drivers that...
conference paper 2020
document
Bharosa, Nitesh (author), Janssen, M.F.W.H.A. (author)
Many governments want to harness the potential of new digital technologies for shaping an progressive and inclusive society. However, they often struggle to translate their ambitions into reality. Drawing on the quadruple helix model, Digicampus is an innovation ecosystem in the Netherlands in which government, academia, citizens and...
journal article 2020
document
Bharosa, Nitesh (author), Marangio, Federica (author), Petti, Claudio (author), Janssen, M.F.W.H.A. (author)
Public agencies struggle with engaging citizens in digital public service innovation. The notion that citizen engagement in public service innovation can lead to more citizen-friendly digital services is widely accepted. Moreover, citizen engagement has also become an indicator of legitimacy; public service innovation without citizen engagement...
conference paper 2021
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Bharosa, Nitesh (author), Oude Luttighuis, S.F. (author), Spoelstra, Flori (author), van der Voort, H.G. (author), Janssen, M.F.W.H.A. (author)
The COVID-19 pandemic highlights the dependence on digital public service delivery in many nations. The intensified use of digital public services also shifted the spotlight to accessibility and reactive design of digital public services. Inspired by the high level of proactivity provided in commercial digital services, policy-makers are looking...
conference paper 2021
document
van Donge, W. (author), Bharosa, Nitesh (author), Janssen, M.F.W.H.A. (author)
Government agencies are becoming more data-driven and need high-quality data to fulfill their roles in society. In the past, each agency organized its own data exchange system according to its own needs. Today, data is distributed over many organizations, and government agencies need to adopt an ecosystem approach for data exchange. Fundamental...
journal article 2022
document
Kong, I. (author), Janssen, M.F.W.H.A. (author), Bharosa, Nitesh (author)
The computation power of quantum computers introduces new security threats in Public Key Infrastructure (PKI), a system used by many governments to secure their digital public services and communication. This calls for an inevitable need for governments to be quantum-safe (QS) by modifying their PKI systems to be resistant to the attacks of...
conference paper 2022
document
Christiansen, L.V.C. (author), Bharosa, Nitesh (author), Janssen, M.F.W.H.A. (author)
As the development of quantum computers advances, actors relying on public key infrastructures (PKI) for secure information exchange are becoming aware of the disruptive implications. Currently, governments and businesses employ PKI for many core processes that may become insecure or unavailable when quantum computers break the cryptographic...
conference paper 2023
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Kong, I. (author), Janssen, M.F.W.H.A. (author), Bharosa, Nitesh (author)
The quantum computing-based threats call for a critical information infrastructure to modify widely used cryptographic algorithms to ones that are quantum-safe (QS). Yet, little scholarly research has been undertaken to study QS transition, and the guidance to prepare for socio-technical predicaments of the transition falls short. To address the...
journal article 2023
document
Kong, I. (author), Janssen, M.F.W.H.A. (author), Bharosa, Nitesh (author)
By utilizing the properties of quantum mechanics, quantum computers have the potential to factor a key pair of a large prime number and break some of the core cryptographic primitives that most information infrastructures depend on. This means that today's widely used cryptographic algorithms can soon become unsafe and need to be modified...
journal article 2024
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