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Grover, Purva (author), Kar, Arpan Kumar (author), Dwivedi, Yogesh K. (author), Janssen, M.F.W.H.A. (author)
Elections are the most critical events for any nation and paves the path for future growth and prosperity of the economy. Due to its high impact, a lot of discussions take place among all stakeholders in social media. In this study, we attempt to examine the discussions surrounding USA Election, 2016 in Twitter. Further we highlight some of...
conference paper 2017
document
Grover, Purva (author), Kar, Arpan Kumar (author), Dwivedi, Yogesh K. (author), Janssen, M.F.W.H.A. (author)
Elections are among the most critical events in a national calendar. During elections, candidates increasingly use social media platforms to engage voters. Using the 2016 US presidential election as a case study, we looked at the use of Twitter by political campaigns and examined how the drivers of voter behaviour were reflected in Twitter....
journal article 2018
document
Grover, Purva (author), Kar, Arpan Kumar (author), Janssen, M.F.W.H.A. (author), Ilavarasan, P. Vigneswara (author)
Although blockchain has attracted a great deal of attention from academia and industry there is a lack of studies on acceptance drivers. This study explores blockchain acceptance by mining the collective intelligence of users on Twitter. It maps blockchain user acceptance drivers to technology acceptance constructs. The analysis shows that...
journal article 2019
document
Kar, Arpan Kumar (author), Ilavarasan, Vigneswara (author), Gupta, M. P. (author), Janssen, M.F.W.H.A. (author), Kothari, Ravi (author)
The next step after smart cities is the creation of digital or smart nations. A digital nation requires a national transformation across diverse institutions including the urban and rural areas of a society. Besides diverse social innovation initiatives, sustainability is a key aspect, so that rather than greenfield projects, long-term...
contribution to periodical 2019
document
Grover, Purva (author), Kar, Arpan Kumar (author), Janssen, M.F.W.H.A. (author)
Purpose: Although blockchain is often discussed, its actual diffusion seems to be varying for different industries. The purpose of this paper is to explore the blockchain technology diffusion in different industries through a combination of academic literature and social media (Twitter). Design/methodology/approach: The insights derived from...
journal article 2019
document
Mustafa, Syed Ziaul (author), Kar, Arpan Kumar (author), Janssen, M.F.W.H.A. (author)
Although information systems (IS) success has been given much attention in IS literature, failure has received lesser attention. This study empirically validates a model of digital service failure for consumers by integrating three dimensions from Tan's failure model and one dimension from DeLone and Mclean's Information Success model. The...
journal article 2020
document
Sharma, Swapnil (author), Kar, Arpan K. (author), Gupta, M. P. (author), Dwivedi, Yogesh K. (author), Janssen, M.F.W.H.A. (author)
Governments worldwide invest heavily in digital initiatives to develop information societies with connected and actively engaged citizens, but problems like lacking sustained engagement and quality of participation still plague them. We undertook a systematised literature review on the Scopus and Web of Science (WoS) databases, covering...
journal article 2022
document
Sarraf, Shagun (author), Kar, Arpan Kumar (author), Janssen, M.F.W.H.A. (author)
Chatbots are radically redefining the customer service landscape. With the advent of AI-enabled chatbots, like ChatGPT, organizations are adopting chatbots to provide better customer services; however, the user experience has been given less attention. Building on IS success model and cognitive absorption theory, we posit that system and user...
journal article 2024
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