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Klievink, B. (author), Janssen, M. (author)
Government organizations operate a variety of channels to interact with citizens and businesses. Advances in information and communication technology enabled an online presence and more direct interactions. A focus on efficiency makes organizations encourage the use of electronic channels over traditional channels. Also, intermediaries in the...
journal article 2008
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Overbeek, S. (author), Klievink, B. (author), Janssen, M. (author)
This event-driven architecture uses decentralized intelligence to orchestrate services across a network of public agencies, without compromising the individual agencies' autonomy.
journal article 2009
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Van Veenstra, A.F. (author), Janssen, M.F.W.H.A. (author), Klievink, B. (author)
Joining-up is high on the e-government agenda as this is expected to improve service delivery to citizens and businesses. It requires public and private organizations to cooperate with each other within networks that are formed around public services that cross the boundaries of organizations. Cross-organizational processes in such a network are...
journal article 2009
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Van Veenstra, A.F. (author), Klievink, B. (author), Janssen, M.F.W.H.A. (author)
Transformational government (t-government) has been introduced as a new stage of e-government aimed at realising structural changes and greater benefits in the public sector. Yet, there are many impediments blocking transformation, and there is limited insight in these barriers. In this paper, impediments for t-government are investigated by...
journal article 2011
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Zuiderwijk, A.M.G. (author), Janssen, M.F.W.H.A. (author), Choenni, R. (author), Meijer, R.F. (author)
· Purpose: Governments create large amounts of data. However, the publication of open data is often cumbersome and there are no standard procedures and processes for opening data. This blocks the easy publication of government data. The purpose of this paper is to derive design principles for improving the open data publishing process of public...
journal article 2014
document
Klievink, A.J. (author), Janssen, M.F.W.H.A. (author)
Information infrastructures of businesses and government are increasingly interwoven and highly dependent on each other. Though often referred to as sociotechnical innovations, the development of these information infrastructures often has a technological focus. The related and even concurrent development of new social practices is understudied....
journal article 2014
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Klievink, A.J. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)
Public and private organizations in various areas are setting up digital Information Infrastructures (IIs) for interconnecting government, businesses and citizens. IIs can create value by sharing and integrating data of multiple ac-tors. This can be the basis for value added services and especially collaborations of public and private partners...
book chapter 2014
document
susha, Iryna (author), Zuiderwijk-van Eijk, A.M.G. (author), Charalabidis, Yannis (author), Parycek, Peter (author), Janssen, M.F.W.H.A. (author)
There is a lack of research concerning the factors influencing the success or failure of open data initiatives. Based on the results of two workshops, we provide a list of 47 success factors for open data publication and 18 success factors for open data use. We further use three case studies (ENGAGE, Open NY, and Open Vienna) to examine how the...
journal article 2015
document
Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author), Susha, I. (author)
The use of Open Government Data (OGD) has not kept pace with the expectations as existing OGD infrastructures mainly serve as data repositories. Many OGD infrastructures do not stimulate or support OGD use processes, and there is a lack of research regarding which functionalities can stimulate such processes. The objective of this study is to...
journal article 2016
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Janssen, M.F.W.H.A. (author), Kuk, G. (author)
The value of data as a new economic asset class is seldom realized on its own. With less reliance on self-administered survey, it offers new insights into behaviors and patterns. Yet it is a huge undertaking of bringing together multiple actors from different disciplines and diverse practices to examine the underexplored relationships between...
journal article 2016
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Janssen, M.F.W.H.A. (author), Matheus, R. (author), Longo, Justin (author), Weerakkody, Vishanth (author)
Purpose: Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive services. The purpose of this paper is to clarify the concept of transparency-by-design to advance open government. Design/methodology/approach: The opening...
journal article 2017
document
Purwanto, A. (author), Janssen, M.F.W.H.A. (author), Zuiderwijk-van Eijk, A.M.G. (author)
Governments around the world are following the global open government movement by initiating Open Government Data (OGD) programs. They are motivated by the claim that it will generate economic and social value. However, the success of an OGD initiative will only be realized when OGD is used and when the use results in the creation of public...
conference paper 2017
document
Janssen, M.F.W.H.A. (author), Hartog, M.W. (author), Matheus, R. (author), Ding, Aaron Yi (author), Kuk, George (author)
Computational artificial intelligence (AI) algorithms are increasingly used to support decision making by governments. Yet algorithms often remain opaque to the decision makers and devoid of clear explanations for the decisions made. In this study, we used an experimental approach to compare decision making in three situations: humans making...
journal article 2020
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