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Vendel, M.E. (author), Dangal, Sagar (author), Coppens, J. (author), Hiemstra-van Mastrigt, S. (author), Vink, P. (author)
Airplane boarding is a time-consuming procedure due to a number of factors. First of all, passengers cannot pass each other in the aisles, but also stress is experienced in finding the seat or the space to store hand luggage and some passengers repack their luggage in the aisle. To reduce boarding time and improve the overall boarding experience...
journal article 2019
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Hiemstra-van Mastrigt, S. (author), Ottens, Richard (author), Vink, P. (author)
Interferences during the boarding procedure are one of the main reasons of delay and increased turnaround time, becoming a relevant problem for airlines. Observations of the boarding process and questionnaires inside the aircraft revealed three main bottlenecks during the boarding process: (1) Hand luggage: Storage space is not sufficient and...
journal article 2019
document
Bouwens, J.M.A. (author), Hiemstra-van Mastrigt, S. (author), Vink, P. (author)
Bubb, Bengler, Grünen, and Vollrath (2015) identified six environmental comfort factors and ordered them from most important to least important (smell, light, vibrations, sound, climate and anthropometry). This paper attempts to verify whether this suggested order of comfort-related factors also applies to the expectations of aircraft passengers...
journal article 2018
document
Coppens, Jessica (author), Dangal, Sagar (author), Vendel, M.E. (author), Anjani, S. (author), Akkerman, Stefan (author), Hiemstra-van Mastrigt, S. (author), Vink, P. (author)
The airplane (de)boarding process is not organized optimally. The goal of this paper is to search for improvement possibilities. In this paper literature is reviewed, boarding characteristics are studied in a field study and a pilot study with a new way of hand luggage stowing is performed. Computer simulations indicate that there are more...
journal article 2018
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