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Jensen, PA (author), van der Voordt, D.J.M. (author), Coenen, C (author), von Felten, D (author), Balslev-Nielsen, S (author), Sarasoja, AL (author), Riratanaphong, C. (author), Pfenninger, M (author)
Purpose: This chapter presents research perspectives and theoretical reflections on the concept of added value of FM from a variety of academic fields.<br/>Methodology: A literature review of the most influential journals within the academic fields of Facilities Management (FM), Corporate Real Estate Management (CREM) and Business to Business...
book chapter 2012
document
Riratanaphong, C. (author), van der Voordt, D.J.M. (author), Sarasoja, AL (author)
Purpose: To discuss trends in organisational performance measurement, to identify and discuss widely used performance criteria and key performance indicators (KPIs) in general and in the fields of Facility Management (FM) and Corporate Real Estate Management (CREM), and to identify how a more holistic measurement framework could be used in...
book chapter 2012