Public Real estate performance measurement: A case study of a Bangkok government complex

Various studies have shown that corporate real estate can contribute to organisational performance. However, the concept of Public Real Estate Management (PREM) has not been well known in Thailand. This paper aims to present the concept of PREM, to describe Key Performance Indicators (KPIs) that are being used in practice, to discuss KPIs that...

Measuring the added value of workplace change: Performance measurement in theory and practice

Purpose: – The purpose of this paper is to compare performance measurement systems from the literature with current performance measurement approaches in practice to get a better understanding of the complex relationships between workplace change, added value and organisational performance.To be able to measure the added value of workplace...

In search for the added value of FM: What we know and what we need to learn

Purpose<br/>– This article aims to present and compare research perspectives and theoretical reflections from a variety of academic fields on the concept of added value of facilities management.<br/><br/>Design/methodology/approach<br/>– The starting point is the so‐called FM Value Map, which was presented in a recent article in Facilities by...