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Bagave, P. (author), Westberg, M. (author), Dobbe, R.I.J. (author), Janssen, M.F.W.H.A. (author), Ding, Aaron Yi (author)
Various AI systems have taken a unique space in our daily lives, helping us in decision-making in critical as well as non-critical scenarios. Although these systems are widely adopted across different sectors, they have not been used to their full potential in critical domains such as the healthcare sector enabled by the Internet of Things (IoT)...
conference paper 2022
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Batubara, F.R. (author), Ubacht, J. (author), Janssen, M.F.W.H.A. (author)
Blockchain technology is heralded for improving trust and can provide a new approach for creating transparency and promoting accountability of government activities. However, it is still not clear how and in what ways blockchain technologies can improve this. This study examines the mechanisms and capability of blockchain technology to...
conference paper 2019
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Gong, Yiwei (author), Janssen, M.F.W.H.A. (author)
The combination of social media and Business Process Management (BPM) has given rise to the emerging field of “social BPM”. The new development of social BPM is expected to provide benefits like flexibility for knowledge-intensive processes, like policy-making. The goal of this paper is to understand the impact of social BPM on policy-making. We...
conference paper 2017
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Matheus, R. (author), Janssen, M.F.W.H.A. (author)
Governments are often putting their efforts in the operation and execution of existing services without having the means to innovate. Ambidexterity is the ability to operate existing services and to innovate at the same time Ambidexterity is a concept originating from organizational studies in the private sector and is hardly used in the public...
conference paper 2016
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