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Pereira, Gabriela Viale (author), Parycek, Peter (author), Falco, E. (author), Kleinhans, R.J. (author)
This literature review has focused on smart governance as an emerging domain of study that attracts significant scientific and policy attention. More specifically, this paper aims to provide more insight in the definitions of and relationships between smart governance and concepts such as smart and electronic government, in the context of smart...
journal article 2018
document
Janssen, M.F.W.H.A. (author), Matheus, R. (author), Longo, Justin (author), Weerakkody, Vishanth (author)
Purpose: Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive services. The purpose of this paper is to clarify the concept of transparency-by-design to advance open government. Design/methodology/approach: The opening...
journal article 2017
document
Purwanto, A. (author), Janssen, M.F.W.H.A. (author), Zuiderwijk-van Eijk, A.M.G. (author)
Governments around the world are following the global open government movement by initiating Open Government Data (OGD) programs. They are motivated by the claim that it will generate economic and social value. However, the success of an OGD initiative will only be realized when OGD is used and when the use results in the creation of public...
conference paper 2017
document
Klievink, A.J. (author), Neuroni, Alessia (author), Fraefel, Marianne (author), Zuiderwijk-van Eijk, A.M.G. (author)
In recent years, many countries have started to draft strategies and policies related to the data economy. To support new data- driven activities and innovations, the development of a national data infrastructure (NDI) is seen as key. The concept of NDI has entered governmental strategic discussions on data as an asset, the role of data...
conference paper 2017
document
Janssen, M.F.W.H.A. (author), Kuk, G. (author)
The value of data as a new economic asset class is seldom realized on its own. With less reliance on self-administered survey, it offers new insights into behaviors and patterns. Yet it is a huge undertaking of bringing together multiple actors from different disciplines and diverse practices to examine the underexplored relationships between...
journal article 2016
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Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author), Susha, I. (author)
The use of Open Government Data (OGD) has not kept pace with the expectations as existing OGD infrastructures mainly serve as data repositories. Many OGD infrastructures do not stimulate or support OGD use processes, and there is a lack of research regarding which functionalities can stimulate such processes. The objective of this study is to...
journal article 2016
document
Klievink, A.J. (author), Bharosa, N. (author), Tan, Y. (author)
The scale of society's evolving challenges gradually surpasses the capacity of the public sector to address them. Coping with these challenges requires budget-short governments to look for innovative ways to transform and improve their operations and service provisioning models. While in many cases transformation starts from the inside-out ...
journal article 2015
document
Klievink, A.J. (author)
Collaboration between the public and the private sector is seen as an instrument to make governance smarter, more effective, and more efficient. However, whereas there is literature on public-private collaboration, very little of it addresses how these collaborations can be shaped to make use of the huge potential that technological innovations...
conference paper 2015
document
Klievink, A.J. (author)
Collaboration between the public and the private sector is seen as an instrument to make governance smarter, more effective, and more efficient. However, whereas there is literature on public-private collaboration, very little of it addresses how these collaborations can be shaped to make use of the huge potential that technological innovations...
book chapter 2015
document
Maheshwari, D. (author)
Most measurement instruments in e-government focus on easily visible aspects and do not measure deep within organizations. In contrast the measurement instrument presented in this thesis focused on measuring elements within organizations. This requires different type of methods which goes beyond visiting websites and measuring what is visible...
doctoral thesis 2015
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susha, Iryna (author), Zuiderwijk-van Eijk, A.M.G. (author), Charalabidis, Yannis (author), Parycek, Peter (author), Janssen, M.F.W.H.A. (author)
There is a lack of research concerning the factors influencing the success or failure of open data initiatives. Based on the results of two workshops, we provide a list of 47 success factors for open data publication and 18 success factors for open data use. We further use three case studies (ENGAGE, Open NY, and Open Vienna) to examine how the...
journal article 2015
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Klievink, A.J. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)
Public and private organizations in various areas are setting up digital Information Infrastructures (IIs) for interconnecting government, businesses and citizens. IIs can create value by sharing and integrating data of multiple ac-tors. This can be the basis for value added services and especially collaborations of public and private partners...
book chapter 2014
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Klievink, A.J. (author), Janssen, M.F.W.H.A. (author)
Information infrastructures of businesses and government are increasingly interwoven and highly dependent on each other. Though often referred to as sociotechnical innovations, the development of these information infrastructures often has a technological focus. The related and even concurrent development of new social practices is understudied....
journal article 2014
document
Zuiderwijk, A.M.G. (author), Janssen, M.F.W.H.A. (author), Choenni, R. (author), Meijer, R.F. (author)
· Purpose: Governments create large amounts of data. However, the publication of open data is often cumbersome and there are no standard procedures and processes for opening data. This blocks the easy publication of government data. The purpose of this paper is to derive design principles for improving the open data publishing process of public...
journal article 2014
document
Egyedi, T.M. (author)
There is an on-going controversy about the impact of competing committee standards – i.e., two or more functionally equivalent ‘open’ standards – on innovation (Blind, 2008; Egyedi and Koppenhol, 2010; West and Fomin, 2011). This paper takes a different angle and focuses on its impact on interoperability (e.g. e-government) and large IT users...
conference paper 2012
document
Klievink, B. (author)
Governments aim to improve service delivery towards citizens and businesses. One of the main trends in this area is that organisations are increasingly trying to integrate service delivery by using information and communication technology (ICT). Service integration is necessary as individual service offerings are often just a part of a bigger...
doctoral thesis 2011
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Van Veenstra, A.F. (author), Klievink, B. (author), Janssen, M.F.W.H.A. (author)
Transformational government (t-government) has been introduced as a new stage of e-government aimed at realising structural changes and greater benefits in the public sector. Yet, there are many impediments blocking transformation, and there is limited insight in these barriers. In this paper, impediments for t-government are investigated by...
journal article 2011
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Van Veenstra, A.F. (author), Janssen, M.F.W.H.A. (author), Klievink, B. (author)
Joining-up is high on the e-government agenda as this is expected to improve service delivery to citizens and businesses. It requires public and private organizations to cooperate with each other within networks that are formed around public services that cross the boundaries of organizations. Cross-organizational processes in such a network are...
journal article 2009
document
Overbeek, S. (author), Klievink, B. (author), Janssen, M. (author)
This event-driven architecture uses decentralized intelligence to orchestrate services across a network of public agencies, without compromising the individual agencies' autonomy.
journal article 2009
document
Klievink, B. (author), Janssen, M. (author)
Government organizations operate a variety of channels to interact with citizens and businesses. Advances in information and communication technology enabled an online presence and more direct interactions. A focus on efficiency makes organizations encourage the use of electronic channels over traditional channels. Also, intermediaries in the...
journal article 2008
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