Searched for:
(1 - 1 of 1)
Jamshidi, A. (author)
Key Performance Indicators (KPIs) enable the infrastructure manager to keep the performance quality of the infrastructure at an acceptable level. A KPI must include specific features of the infrastructure such as functionality and criticality. The KPIs can be classified into three performance levels: (1) technical level KPIs; (2) tactical level...
doctoral thesis 2019