Policy guidelines to facilitate collective action towards quantum-safety: Recommended policy guidelines to aid and facilitate collective action in migration towards quantum-safe public key infrastructure systems

As the development of quantum computers advances, actors relying on public key infrastructures (PKI) for secure information exchange are becoming aware of the disruptive implications. Currently, governments and businesses employ PKI for many core processes that may become insecure or unavailable when quantum computers break the cryptographic...

Challenges in the Transition towards a Quantum-safe Government

The computation power of quantum computers introduces new security threats in Public Key Infrastructure (PKI), a system used by many governments to secure their digital public services and communication. This calls for an inevitable need for governments to be quantum-safe (QS) by modifying their PKI systems to be resistant to the attacks of...

Engaging citizens in digital public service innovation ecosystems-insights from the Netherlands and Italy

Public agencies struggle with engaging citizens in digital public service innovation. The notion that citizen engagement in public service innovation can lead to more citizen-friendly digital services is widely accepted. Moreover, citizen engagement has also become an indicator of legitimacy; public service innovation without citizen engagement...

Inclusion through proactive public services: Findings from the Netherlands: Classifying and designing proactivity through understanding service eligibility and delivery processes

The COVID-19 pandemic highlights the dependence on digital public service delivery in many nations. The intensified use of digital public services also shifted the spotlight to accessibility and reactive design of digital public services. Inspired by the high level of proactivity provided in commercial digital services, policy-makers are looking...

Future government data strategies: Data-driven enterprise or data steward?: Exploring definitions and challenges for the government as data enterprise

Comparable to the concept of a data(-driven) enterprise, the concept of a ggovernment as data (-driven) enterprise' is gaining popularity as a data strategy. However, what it implies is unclear. The objective of this paper is to clarify the concept of the government as data (-driven) enterprise, and identify the challenges and drivers that...

Extracting principles for information management adaptability during crisis response: A dynamic capability view

During crises, relief agency commanders have to make decisions in a complex and uncertain environment, requiring them to continuously adapt to unforeseen environmental changes. In the process of adaptation, the commanders depend on information management systems for information. Yet there are still numerous reports of situations in which...

Reconsidering information management roles and capabilities in disaster response decision-making units

When disaster strikes, the emerging task environment requires relief agencies to transform from autonomous mono-disciplinary organizations into interdependent multidisciplinary decision-making units. Evaluation studies reveal that adaptation of information management to the changing task environment is difficult resulting in poor information...