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Oosterman, J.E.G. (author), Ravenhorst, R. (author), Witteveen, C. (author), Van Leeuwen, P. (author)
At airports, the turnaround process of aircraft is crucial for a timely and efficient handling of air traffic. During this process, a number of services need to be provided during the time the aircraft is at the gate: e.g., de-boarding, cleaning, catering, fuelling, and boarding. These services are provided by different service providers (agents...
conference paper 2008