Pre-occupancy evaluation of patient satisfaction in hospitals

Only when a building has been built it becomes clear if the building works as expected and if the objectives of the clients, customers, end users and other stakeholders are attained. If not, it is difficult and costly to adapt a building-in-use to fit with the needs and interests of the stakeholders. This paper explores how some of the pre-set...

Private investments in hospitals: a comparison of three healthcare systems and possible implications for real estate strategies

Objectives: This article explores lessons to be learned from three different healthcare systems and the possible implications for the management of healthcare real estate, in particular in connection to the Dutch system. It discusses similarities and differences among the different systems, in search of possible consequences on cost, financing,...