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Calabretta, G. (author), Gemser, G. (author), Wijnberg, N. (author), Hekkert, P.P.M. (author)Innovation and design literature have given limited consideration to the strategic role of design consultancies in the innovation processes of their clients. A plausible explanation is the difficulty to assess the quality of design consultancies’ output, given the intangibility of the output itself and the difficulty of connecting a knowledge...conference paper 2012