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de Vries, JC (author), de Jonge, H. (author), van der Voordt, Theo (author)
Background: Real estate is increasingly used as a source of improving the performance of organisations by an improved image, cost reductions, increased employee satisfaction and increased labour productivity. A clear conceptual framework and standardised Key Performance Indicators (KPIs) are needed to understand and monitor the effects of real...
journal article 2008