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document
van der Voordt, Theo (author), Jensen, Per Anker (author)
Purpose: The purpose of this paper is to present a process model of value-adding corporate real estate and facilities management and indicators that can be used to measure and benchmark workplace performance and the added value of workplace interventions for an organisation. Design/methodology/approach: The paper compares the performance...
journal article 2018
document
van der Voordt, Theo (author), Jensen, Per Anker (author)
This paper aims to present a process model of value adding corporate real estate and facilities management and to discuss which indicators can be used to measure and benchmark workplace performance.

In order to add value to the organisation, the work environment has to provide value for money by a positive trade-off between the...
conference paper 2017
document
van der Voordt, Theo (author), Jensen, Per Anker (author), Hoendervanger, Jan Gerard (author), Bergsma, Feike (author)
This paper presents a new Value Adding Management (VAM) model that aims to support decision makers in identifying appropriate interventions in buildings, other facilities and services that add value to the organisation, to manage its implementation, and to measure the output and outcomes. The paper builds on value adding management theories and...
journal article 2016
document
van der Voordt, Theo (author)
Purpose - Because of the transition of the Dutch health care sector from a governmentally steered domain towards regulated market forces, health care organisations have become fully responsible for their real estate. This paper aims to explore if/how Dutch health care organisations adopt the concept of adding value by corporate and public real...
journal article 2016
document
van der Voordt, Theo (author), Jensen, Per Anker (author), Hoendervanger, Jan Gerard (author), Bergsma, Feike (author)
This conference paper presents a new Value Adding Management model that aims to support decision makers in identifying appropriate interventions to add value to the organisation, to manage its implementation, and to measure the output and outcomes. The paper builds on value adding management theories and models including the triplet input...
conference paper 2016
document
van der Voordt, D.J.M. (author)
Purpose Due to the transition of the Dutch health care sector from a governmentally steered domain towards regulated market forces, health care organisations have become fully responsible for their real estate. This paper explores if/how Dutch health care organisations adopt the concept of adding value by corporate and public real estate, which...
conference paper 2015
document
Riratanaphong, C. (author), van der Voordt, D.J.M. (author)
This paper aims to present Key Performance Indicators (KPIs) that are used in public real estate management practice in Thailand, and to discuss similarities and dissimilarities between theory and practice. The findings from a single case study are compared with data from 55 other public organisations in Thailand. The case study has been...
conference paper 2015
document
Riratanaphong, C (author), van der Voordt, Theo (author)
Various studies have shown that corporate real estate can contribute to organisational performance. However, the concept of Public Real Estate Management (PREM) has not been well known in Thailand. This paper aims to present the concept of PREM, to describe Key Performance Indicators (KPIs) that are being used in practice, to discuss KPIs that...
journal article 2015
document
Riratanaphong, C. (author), van der Voordt, Theo (author), Sarasoja, AL (author)
Purpose: To discuss trends in organisational performance measurement, to identify and discuss widely used performance criteria and key performance indicators (KPIs) in general and in the fields of Facility Management (FM) and Corporate Real Estate Management (CREM), and to identify how a more holistic measurement framework could be used in...
book chapter 2012
document
de Vries, JC (author), de Jonge, H. (author), van der Voordt, Theo (author)
Background: Real estate is increasingly used as a source of improving the performance of organisations by an improved image, cost reductions, increased employee satisfaction and increased labour productivity. A clear conceptual framework and standardised Key Performance Indicators (KPIs) are needed to understand and monitor the effects of real...
journal article 2008
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