The Impact of Cultural Differences in Design Thinking Education

Design thinking is a specific method to develop innovative solutions to wicked problems in multidisciplinary teams. The fact that people with different disciplinary and often also cultural backgrounds work together, makes it quite a challenge to compensate for deficits in common understanding of terminologies or mind-sets. Furthermore, team...

The value of collaborative design to address the challenges of the humanitarian sector

This paper proposes an innovation approach based on collaboration and design thinking to address the challenges faced by international aid organizations in humanitarian disasters, through the co-development of products and services. The proposed approach was iteratively designed and used in two international workshops. The results show that...

Towards a conceptual framework for Experience-Driven Innovation

Companies that aim to evoke specific experiences among their customers, should not only modify their design process, but also need to reorganize their innovation processes. Experience-driven innovation has implications on at least three levels in the organization: company, brand, and product/service level. The creative process at each level can...

Designing organizations in the CCI

Drastic cuts in government budgets will force cultural organizations to reconsider their position by initiating internal discussions on how to avert the risk of these cuts. In order to avoid gradual withering of their proposition, cultural organizations will increasingly search for new organizational constellations with new business models....

Living climate change: Design thinking and learning in complexity

As the world moves into an era of significant changes predicated by the challenge of sustainability, the future holds many questions, with serious consequences depending on the answers. Given the implications of these changes, the world’s design community needs to be constantly challenged to respond. To support conversations on what life will be...

A New Project-Based Curriculum of Design Thinking with Systems Engineering Techniques

We developed a new education curriculum called "ALPS" (Active Learning Project Sequence) at Keio University that emphasizes team project-based learning and design thinking with systems engineering techniques. ALPS is a 6 month course, in which students work as a team and design and propose innovative systems. Students identify requirements,...

Applying design thinking elsewhere: Organizational context matters

In this contribution design thinking is taken as a transfer of design methods from product development to other domains. It is argued that the success of this transfer depends on the organisational context offered to design thinking in these other domains. We describe the application of design methods in product development and in two new...

Does sketching stand alone as a communication tool during concept generation in design teams?

The present study investigates the relation between sketching and communication in teams during the idea generation process in early concept generation. A quasi-experiment study has been conducted with Masters students of Industrial Design Engineering at Delft University of Technology, Netherlands. Six groups consisting of three students had to...

How Designers Express Agreement: The role of multimodal communication in communicating agreement and reaching shared understanding during conceptual design

In this paper, we present a study on the role of verbal communication in reaching shared understanding during idea generation in design teams. More specifically, our goal is to investigate specific communication actions designers take in different communication modalities that lead to shared understanding. In order to realize this goal, we...

Industrial design sketching for concept generation sketching: A parallel thinking process

Designers largely use freehand sketching as the one way of communicating their ideas during the design process. This research aims at investigating the sketching in the conceptual design stage and to explore what measures and procedure might be appropriate method to improve the positive influence of sketching during the design process. A...

The impact of status anonymity on team dynamics in co-creation workshops

This paper looks at the positive effects of partial status anonymity in face-to-face co-creation workshops. Results suggest that especially during the early phases of co-creation, i.e. idea generation, participants experience more freedom to express themselves without self-imposed barriers. We observed positive effects in terms of (1) lowering...

Designing Project Management

In this paper we introduce the concept of Designing Project Management. On the basis of our earlier work, we suggest that there is still a gap between what is known from recent project management literature and what project managers can structurally help in the effectiveness of their work. Assuming that project management is a form of solving...

Desining project management for next generation project managers

Project management education seems still to be mainly focused on training in usingprescriptive instruments such as PMBOK, PRINCE etc. while the increasingcomplexity of projects requires also a different set of competences. Our purpose is torefocus education from learning the systems of project management to learning howto be a project manager....