Equity and the Ethics of Water Governance

Water is recognized to pose some very urgent questions in the near future. A significant number of people are deprived of clean drinking water and sanitation services, with an accordingly high percentage of people dying from water borne diseases. At the same time, an increasing percentage of the global population lives in areas that are at risk...

The role of values

Decision-making processes in policy making with multiple-stakeholders can be complex because of the technically advanced systems that are decided upon, e.g. water management systems. But the complexity is often also caused by social dependencies and interests at stake. This can lead to processes in which stakeholders firmly defend their...

Designing a Smart Electric Vehicle Charge Point of Algorithmic Transparency: Doing Harm by Doing Good?

The increasing use of algorithms in cities has come under scrutiny. Transparency is widely seen as a way to ensure their fairness and accountability. We investigate how al- gorithmic transparency helps citizens understand smart electric vehicle charge points and how its conception differs between experts and citizens. Using a research-through-...

Contestable Camera Cars:: A Speculative Design Exploration of Public AI That Is Open and Responsive to Dispute

Local governments increasingly use artificial intelligence (AI) for automated decision-making. Contestability, making systems responsive to dispute, is a way to ensure they respect human rights to autonomy and dignity. We investigate the design of public urban AI systems for contestability through the example of camera cars: human-driven...

Factors Affecting Cloud Infra-Service Development Lead Times: A Case Study at ING

The development of Cloud Infra-Services has shifted over the past decade in the direction of a software code development process, also known as infrastructure as code (IaC). Contemporary continuous delivery settings in industry require fast feedback. As a consequence, companies need insight in time spent, especially in the development of such...

The role of values

Decision-making processes involving multiple stakeholders can be rather cumbersome, turbulent and lengthy. The stance of some stakeholders, upholding their individual interests, can slowdown or even block such processes. Recent research suggests that a focus on the values of the stakeholders could benefit those decision-making processes. However...