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Habing, Evelien (author)
The research aims at designing an approach to support process developers at Schiphol Group to effectively incorporate their stakeholders within their project. The introduction of a common use departure hall at Amsterdam Airport Schiphol, has been a use case to explore the potential of the Frame Innovation method by Kees Dorst (2015). A proposed...
master thesis 2018
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Mohar, Hana (author)
The thesis explores the site of Niuewe Meer in the context of the near future of 2050. The research deals with the new urban phenomena of airport cities - their urban qualities and the issues they pose for development of expanding city borders. On the case of a new passenger driven typology - the airport hospital, it investigates how future...
master thesis 2018
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Noortman, Timo (author)
Decentralised air traffic control shifts decision making to a local level, allowing decentralised controllers to focus on solving local conflicts. Since decentralised controllers have accurate local information at their disposal, they can adapt quicker and more efficiently to changing conditions. Consequently, it is suggested that the dynamics...
master thesis 2018
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Boukema, Marijke (author)
The main objective of a Master Plan is to develop an integral long-term development plan to guide the future of an airport. One important element is the capacity analysis as a first step in strategic airport planning. The research commissioned by NACO is boiled down to the main research objective: to contribute to the development of Strategic...
master thesis 2018
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Klapwijk, Jeffrey (author)
Continuous Climb Operations aim at improving the efficiency of a flight's climb phase by reducing the number of level-offs. The associated fuel-benefits help airlines and airports to comply with future emission demands, rising fuel prices and modernizing airspace requirements. Previously, most studies in this field only considered the effect of...
master thesis 2018
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Dijkstra, Jorn (author)
Using Schiphol’s Security Scanner is confusing for a lot of passengers. Therefore, security agents currently have to fully take on the task of guiding the passenger through the Scanner. This repetitive task in the high volume environment of Schiphol security leads to physical and mental exhaustion which results in frustration, and is projected...
master thesis 2017
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Dijkstra, Jorn (author)
Using Schiphol’s Security Scanner is confusing for a lot of passengers. Therefore, security agents currently have to fully take on the task of guiding the passenger through the Scanner. This repetitive task in the high volume environment of Schiphol security leads to physical and mental exhaustion and results in frustration, which is projected...
master thesis 2017
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Van Heeswijk, M.M.A. (author)
The core business of an airport is its air-side activities but it could not function without fluent, multi-modal and resilient land-side connectivity with its surroundings. The AirportCity is located in a dense urban area and therefore also the most important land-side transport interchange of the Netherlands. Due to the growth of air travellers...
master thesis 2017
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Glastra-van Loon, P. (author)
A new pier and terminal at Amsterdam Schiphol Airport provides the opportunity for Schiphol Group to review aspects of design at the current terminal and innovate. One of these aspects is information & wayfinding (I&W). Wayfinding is closely related to the overall satisfaction of passengers at the airport, and therefore an essential part of...
master thesis 2017
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De Moes, A.F.A. (author)
Travelling through airports can be quite a stressful experience for passengers. Airlines, such as KLM, want to make the journey of their passengers through airports as comfortable as possible. This thesis proposes an indoor localization system for airlines called AirLoc. The research question was: "Which airport specific indoor localization...
master thesis 2017
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Schuppener, K.M. (author)
Amsterdam Aiport Schiphol (AAS) has the ambition of becoming Europe's cargo preferred airport. However, in addition to facing spare capacity for future growth, past research has shown key issues preventing it from reaching this goal. Some of these are truck waiting times, long throughput times and 1st line warehouse efficiency. One of the...
master thesis 2016
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Ceulemans, B. (author)
Currently, only one Standard Instrument Departure (SID) track and one flight procedure is used per runway departure fix combination. In contrast to tailored arrivals, the potential benefit of tailored departures has been left relatively undiscovered. The research objective is to quantify the potential benefit of tailored SID-s and profile...
master thesis 2016
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Delsen, J.G. (author)
Runway capacity of a complex runways system can be limited by several factors. Currently, the runway usage at Amsterdam Airport Schiphol (AAS) is described by a preference list established by multiple stakeholders. It makes an important trade-off between minimizing noise exposure to the environment and maximizing capacity. The existing model...
master thesis 2016
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Schoenmaker, M.G. (author)
master thesis 2016
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Kallen, N.A. (author)
Amsterdam Airport Schiphol expects growing cargo volumes in the future. At the same time, due to the expansion of passenger terminals, the cargo handling terminals at Schiphol are relocated and bundled on a smaller area at AAS South-East. The question is: how to handle increasing cargo volumes on a smaller area? One of the opted means to reach a...
master thesis 2015
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Bourguignon, V.A. (author)
In 2011, Schiphol introduced the self-service passport control (SSPC), which now functions as an alternative for the traditional passport control (TPC) at four different locations within the airport. Travellers thus have to make an obligatory choice between the two types of services. At the Schengen/non-Schengen border between Lounge 1 and...
master thesis 2015
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Vervoort, A.L.H. (author)
With the rise of self-services at airports, time has come to take the next step in optimizing KLM’s passenger ground process at Amsterdam Schiphol Airport (AAS). In the current non-Schengen departure process at Schiphol the various touch points that a passenger encounters in the process do not communicate with each other and there is no...
master thesis 2015
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Jochems, S.P.M. (author)
The national pride of the Netherlands in the aviation industry, KLM Royal Dutch Airlines, is not only an airline but also a ground handler at Schiphol airport. After landing at Schiphol, the Ground Services (GS) and Customer Ground Handling (CGH) departments of KLM will provide all services that are needed to make sure an aircraft can take off...
master thesis 2015
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Aerts, S.N. (author)
Schiphol has the ambition to become Europe’s preferred airport within five years. Due to the increasing competitive climate, it becomes progressively important for airports to enhance passenger satisfaction. Schiphol wants to do this by differentiating from its competitors through excellent service and customer satisfaction. Information and...
master thesis 2015
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De Blok, S. (author)
Airports in The Netherlands are subjected to tangent environmental laws to restrain pollution and noise nuisance. Amsterdam Airport Schiphol (AAS) is one airport dealing with this regulatory framework but nevertheless they are resolute to continue growth with respect to aircraft movements. To cope with the law related to aircraft noise, the...
master thesis 2015
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